What is
Digital Marketing?
We can define digital marketing as all actions that use the
internet or electronic devices to promote a product or a brand. Currently, it
is one of the main strategies to reach and relate to potential customers.
But the way this is done has changed a lot over time,
following technological advances and the habits of the population. In this
sense, we cannot ignore that, currently, a large portion of the population is
connected and uses the internet to buy.
The internet brought to the consumer several purchases
options. If before we had to go from store to store searching for prices and
with few competition options, now the scenario is completely different.
How Digital Marketing Came About?
Digital marketing skills, as you might imagine, was born with the
explosion of the internet in the 1990s, when personal computers and dial-up
connections began to invade the homes of millions of people.
Along with this explosion, came the first search engines,
such as Yahoo, Cade, MSN and later Google, which today is the largest in the
market. Along with search engines, e-mail domains came, where the first e-mail
marketing campaigns (and spam) appeared.
At that time, the technology was very limited and the pages
quite simple. The interaction between companies and customers was practically
non-existent and communication was one-sided. It was called Web 1.0.
Around the 2000s, technology advanced, the number of
Internet users increased and digital marketing began to take shape. It was at
this time that the first social networks appeared and Google gained space as a
search tool.
The era of Web 2.0 began, more participatory and centered on
the interests of the audience, which we live in today.
What are
the Advantages of Digital Marketing?
Unlike traditional marketing, digital allows results to be
measured and checked in almost real time.
An ad in a newspaper, for example, is difficult to estimate
how many people actually saw it and paid attention. On the other hand, with
advertisements on social networks and search engines, it is possible to measure
practically all user actions, from those who saw them to those who actually
completed an action.
You can see how learn digital marketing skills has transformed the
relationship between companies and their consumers. But why is this strategy
important? What are the real benefits for your business?
1. More interactivity with the audience
One of the characteristics that make digital marketing more
and more adopted in relation to traditional media is the interactivity with the
public that it offers.
Think about it: a newspaper advertisement or a TV ad
represents a one-way communication model. The brand conveys a message, but does
not establish a dialogue with the audience.
With digital channels, on the other hand, the public is able
to interact with brands, give opinions on products and services and share
content, all with a single touch.
2. Allows you to precisely target your audience
One of the biggest problems with traditional marketing is
that there is no control over who is impacted by a campaign. It is even
possible to choose a newspaper or TV station that is more aligned with the
profile of the brand's target audience, but this does not guarantee that these
people will have a real interest in the product or service.
With digital marketing, on the other hand, it is possible to
target messages and content to the right people. That is, only for those users
with the ideal profile for their goals.
In online channels, you can segment your audience with much
more precision through characteristics such as age group, gender, education
level, geographic location and even tastes and consumption habits!
Thus, you have a more accurate campaign and that really
talks to the consumer. And when your content is aligned with the interests of
the public, the chance that they will do business with you is much greater.
3. Cost savings
Have you ever stopped to think about how much it costs to
invest in an offline marketing strategy, such as a series of ads on TV or in a
major newspaper? Believe me, it is very expensive!
Digital marketing, on the other hand, requires fewer
resources and professionals to be put into practice. Ads on social networks,
for example, require only a fraction of the investment of an offline strategy.
In addition, as it is possible to segment the audience with
much more precision, resources are invested much more efficiently, reducing
waste.
4. Any company can invest
As digital marketing is a much cheaper strategy than
traditional marketing, we can say that it is also more democratic!
While TV commercials, advertisements in newspapers and
billboards are usually actions reserved for large companies, digital marketing
can be applied by anyone.
The internet allows even small digital entrepreneurs, such
as Producers and Affiliates, to use online channels to advertise their brands
and products without spending a lot and without needing large teams.
5. Allows you to analyse and measure actions
When you advertise in a magazine, you can hardly determine
how many people were affected by the content and the percentage of them who
purchased the product or service after viewing the piece.
This does not happen with digital marketing!
Thanks to segmentation, you are able to direct your
communication to the exact profile of your target audience. In addition, online
tools allow you to track campaign results in real time with complete accuracy.
Main digital marketing strategies
With so many advantages, you can't wait to start applying
this strategy in your business, do you?
But how to do digital marketing?
Well, as the internet is a very wide universe and technology
keeps evolving, there is no single way to do digital marketing.
In fact, there are dozens of digital marketing strategies
and new tactics appear every day. However, all of them aim to strengthen a
brand and strengthen the relationship with the public.
Below, you can see the most common strategies on the market:
Content Marketing
As we explained, one of the ways to arouse public interest
in your brand is to offer relevant content and information that will help you
solve your problems. And that is precisely the goal of content marketing.
But, for this, it is essential to know your persona well,
which is the profile of your ideal client. This makes it easy to create more
targeted content, which speaks directly to the audience's pain. And, thus,
generate more brand awareness for the brand, attract qualified traffic and
generate leads.
And to further increase the reach of these contents, it is
important to offer them on channels that the target audience usually uses.
There are several ways to do this and the most common are:
Blog
Creating and feeding a blog is the most common content
marketing strategy and also one of the most interesting.
After all, the blog is an exclusive channel for your
business, without any common interference in other channels. There, you can
publish what you want, when you want and the way you want, with complete
freedom over the content produced.
Having a blog still allows your brand to gain relevance on
the network and win the top positions in search engines. This gives more
visibility and increases the chances of attracting new customers.
According to data from HubSpot, B2B companies that have a
blog generate 67% more leads than companies that do not.
Video Marketing
Videos are becoming the type of content most requested and
consumed by Internet users. And it makes sense, since they are easier to
consume and understand than a text, for example.
According to Google's Video Viewers Survey, between 2014 and
2018, Internet video consumption grew by 135%, while TV only increased by 13%.
And with the technological advances of the last years,
companies of any size can enter the universe of audio-visual production.
Because of this, several companies are betting on video marketing as the basis
of their digital marketing strategies.
In addition, the videos are quite versatile and fit into
almost any marketing strategy. You can do video lessons, live streams,
webinars, product demonstration videos, among other formats.
E-mail marketing
E-mail has not died and the proof of this is the large number
of businesses that use e-mail marketing to communicate with the public.
This strategy consists of sending e-mail messages to a
contact list and can be used to strengthen the brand, promote products and
services, communicate with potential customers and sell.
And the numbers confirm the power of that channel. According
to data from HubSpot , businesses that use email marketing can generate up to
50% more qualified leads , with a better chance of buying.
A great advantage of this type of content is that it allows
you to segment the lists and closely monitor data such as reach, openness and
responses.
There is no point in creating incredible content if no one
on the internet is able to find it. And it is to make your brand more visible
and credible on the network that SEO, or Search Engine Optimization, exists.
Search engine optimization aims to bring content to the top
positions in search results and thus attract organic traffic (that is, without
paying for ads).
And why is this important? Simple. Data from an Internet
Marketing Ninjas survey on organic clicks on Google found that first place wins
21% of clicks, second 10% and third 7%.
That is, it is essential to bet on SEO to attract organic
and qualified traffic to your channels.
It works like this: search sites, like Google, classify
online content according to its relevance to the user. So, SEO seeks to
optimize these pages in order to show search engines that your website or blog
offers the best experience for the user and the answers he seeks.
These optimizations can be divided into on page (which can be
performed within the page itself) and off page (factors external to the page).
Affiliate Marketing
If you have a product - be it digital or physical - or have
many followers on social networks and personal blog, you can benefit from affiliate
marketing.
In this strategy, the Affiliate advertises the product or
service of an entrepreneur or company (called a Producer) on his blog, website
or social networks. In return, you receive a commission for each sale made.
This model allows the Affiliate to monetize their online
channels, while offering Producers new channels of dissemination. And customers
also get more channels to research products and make an assertive purchase
decision.
There are several platforms that bring together
entrepreneurs interested in increasing sales with people willing to promote
products, such as the Affiliate Program here at Hotmelt.
CRO (conversion rate optimization)
One of the most important aspects of any digital marketing
effort is conversion. That is, bringing users to the base of the brand and
taking them to the bottom of the sales funnel.
The CRO strategy, or conversion optimization in the acronym
in English, lets you know where conversions are not being well explored on a
blog or website, doing whatever is necessary to improve conversion rates.
During the conversion optimization process, it is necessary
to review all points of contact with the business lead / customer to understand
what can be improved so that the conversion is achieved.
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